Welcome to HAVEN OBM
Your ultimate Online Business Management solution!
YOU continue to be that visionary you know you are, allow US to be the integrator that makes it all make sense.
Our approach
We offer unmatched Online Business Management (OBM) services for start-up companies that have a clear vision (and a visionary) and need a skilled integrator to bring those visions to fruition, get them documented and make action plans and detailed steps to get you there. We specialize in translating strategic goals into actionable and cohesive plans, ensuring seamless execution and alignment with the company's objectives. Serving companies with 10 or less employees.
Hi, I’m Nicole - AKA the She-Ra your business needs!
Hey there! 👋 I'm Nicole, the brain & heart behind HAVEN OBM. If you're wondering who I am and what makes me tick, you're in the right place. Let’s GO!
🎨 My Journey
From dreaming big in Brooklyn to launching HAVEN OBM, my path has been nothing short of an adventure. I've always been passionate about organizing chaos and turning visions into reality.
🚀 My Superpowers
Efficiency Enthusiast: Turning to-dos into ta-dahs!
System Savior: Crafting seamless systems that sing in harmony.
Team Transformer: Building teams that gel and excel.
🎯 Why HAVEN OBM?
At HAVEN OBM, we believe in creating a sanctuary for your business operations. Think of us as your go-to team for making sure everything runs like clockwork, so you can focus on what you do best, which is looking at the big picture and the bright future that lies ahead of you! After all, we can’t ALL be visionaries!
🌟 Fun Facts About Me
Coffee Lover: My day starts with a cup of ambition (a.k.a. coffee).
Wife & supermom of 2 sweet (and silly) boys
Dog mom to a BostonTerrier we lovingly call Crazy Eyes!
She-Ra is life, can’t tell me otherwise.
Nuyorican Brooklynite Born, Raised & Proud!
I’m an Enneagram 8 (Challenger) - find out more here: https://www.enneagraminstitute.com/type-8/
💬 Let’s Connect!
I’m here to make your business dreams come true. Whether you need a system overhaul or just a chat about your next big idea, I’m all ears.
Why I started Haven OBM
Channeling my inner She-Ra, I'm a results-driven and committed operations professional with 15+ years of experience.
I’m most proud of my skills in operations management, strategic planning, team management and providing exceptional business management support to visionaries who know what they want to do, and just need the tools to do it.
Most of my experience lies in working with C-Level exec’s in large and startup orgs based in New York City across multiple industries.
My last role as Partner & Director of Operations for a small RIA firm really allowed me to spread my wings and learn so much about the inner workings of a start-up and having to figure it all out from scratch! In the last 7 years I truly wore that Integrator hat and made magic out of ideas!
If you want to know more here is a link to my resume: Resume
Our services
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Operations Management
Develop and implement operational strategies that align with the company’s goals and objectives.
Analyze current operational processes and identify areas for improvement.
Implement changes to improve efficiency, reduce costs, and enhance quality.
Ensure that products or services meet quality standards and customer expectations.
Monitor key performance indicators (KPIs) and basic operational metrics.
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Project Management
Project planning - Define project scope, goals, and deliverables.
Develop project plans including timelines, milestones, and resources needed.
Oversee the execution of project tasks and activities.
Monitor project progress and performance against the plan.
Use project management tools and techniques to track progress and make adjustments as necessary.
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Team Management
Manage and provide leadership to your team.
Hire, interview, train, onboard and offboard team members
Conduct performance evaluations and provide feedback to staff.
Ensure that team members are informed about project updates, company news, and any changes that may affect their work.
Ensure the team has the necessary tools, equipment, and resources to perform their tasks effectively.
Make informed decisions that align with the team’s goals and the company’s strategic vision.
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Standard Operating Procedures (SOP's)
Evaluate existing systems and procedures to identify gaps and inefficiencies.
Write detailed SOPs for all critical tasks and processes including step-by-step instructions, responsible parties, and necessary tools or resources.
Develop standard templates for SOPs to ensure consistency across all documents.
Set clear standards and guidelines for how tasks should be performed.
Clearly communicate any changes to systems or procedures to all relevant staff members.
Conduct regular audits of systems and procedures to ensure compliance and identify areas for improvement.
Regularly review and update SOPs to reflect changes in processes, technology, or industry standards.
Maintain a centralized location for all SOPs and system documentation to ensure easy access for employees.
